BB&T reports outages in digital banking, ATM services

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CHARLOTTE, NC (WBTV) –

If you bank with BB&T, you may not be able to check your account. BB&T is reporting service outages that may impact you when you head to the ATM.

The bank tweeted out Thursday night that digital banking, Phone24 and ATM services are currently down.

At this time, many of our services are unavailable, including digital banking, Phone24, and ATM. Thank you for your patience as we work diligently to restore your services. We will continue to provide updates here and on https://t.co/mww5FRNlBb.

— BB&T (@BBT) February 22, 2018

Officials said the issue has been identified and officials working to resolve it.

Customers can still use their debit, credit and prepaid cards, according to the bank.

At this time, many of our banking services are still unavailable but you can use your debit, credit & prepaid cards. We’ve identified the issue & are working to resolve it. Thank you for your continued patience. We’ll continue to update you until your services have been restored.

— BB&T (@BBT) February 23, 2018

No other details were released.

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